Privacy2019-05-17T13:37:57+00:00

Privacy

Thank you for visiting the Create Music website. We at Create Music are taking the privacy of our clients and the visitors of this website very seriously. This privacy policy will demonstrate in the most transparent way how Create Music handles your data.

Please carefully read this privacy policy before using our website or entering your personal information in our online store or registration fields. By using our website, you agree to be bound by this privacy policy, which may be modified by Create Music at any time.

Our website contains links to third party websites. Those third-party websites are not subject to this privacy policy nor is Create Music responsible for the privacy practices or the content on these websites.

INFORMATION CREATE MUSIC COLLECTS
We collect this data only when it is provided by you while purchasing products, creating a user account (online or manually through us) or signing up to our newsletter.

Create Music collects personal information such as:

  • Name
  • Shipping and billing address
  • E-mail address(es)
  • Phone Number(s)
  • IP address
  • Company name and VAT number (if existing)
  • Payment details including credit card information

USE OF PERSONAL DATA AND DISCLOSURE OF PERSONAL DATA
By providing Create Music with your personal data, you authorize us to use it for the following purposes:

  • Processing orders, registrations and newsletters
  • Running raffles, polls and contests
  • Customer support inquiries
  • Market research to improve our products and services

Generally, Create Music does not disclose your personal data to third parties, however Create Music may use it for the following purposes:

  • Your data can be shared with third parties where it is neccessary, e.g. to process orders, payments and deliveries that involve third parties (e.g. payment providers, parcel services,…)
  • To protect perceived rights, safety and property of Create Music, our partners, our clients, users of our website and the public
  • In accordance with legal and regulatory requirements.

It is your right to request information about the personal data Create Music has about you. You can request to have it corrected, removed or you can ask us not to use your personal data for the above-mentioned purposes. You have the right to request a written document that contains the personal data we have about you. Please write to info@createmusic.com

Cookies
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Create Music uses cookies to help Create Music identify and track visitors, their usage of Create Music website, and their website access preferences. Create Music visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Create Music’s websites, with the drawback that certain features of Create Music’s websites may not function properly without the aid of cookies.

Google Analytics
We use a tool called “Google Analytics” to collect information about use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.

Create Music discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that need to know that information in order to process it on Create Music’s behalf or to provide services available at Create Music’s websites, and that have agreed not to disclose it to others. However, you should keep in mind that there is always some risk involved when transmitting information over the internet.

Google reCAPTCHA
On our website, we use Google reCAPTCHA to monitor and prevent interactions on our website through automated access, in particular by bots. This is a service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as “Google”.

Through the certification according to EU-US Privacy Shield ,Google guarantees that the data protection requirements of the EU will also be complied with when processing data in the USA. (https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active)

This service enables Google to determine which website is sending a request and from which IP address you are using the so-called reCAPTCHA input box. The service includes the sending of the IP address and possibly other data that is necessary to provide and guarantee this service.

Please refer to https://policies.google.com/privacy for further information on the general handling of your user data.

Privacy Contact Information
If you have any questions about our privacy policy you may contact Create Music via: info@createmusic.com